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FAQ’s
| Q: | What type of services does ExpressCare provide? | ||
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| Q: | Does the doctor do the procedures? Male or Female? |
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| A: | Dr. Lom (Board certified family physician) and our midlevels work together in the clinic to provide the services. All are licensed to practice medicine on Guam. The Nurse practitioner and physician assistant have been extensively trained, and report to Dr. Lom if there are any problems. | ||
| Q: | What is a Physician Assistant (PA)? | ||
| A: | PAs are health care professionals licensed to practice medicine with physician supervision. PAs employed by the federal government are credentialed to practice. As part of their comprehensive responsibilities, PAs conduct physical exams, diagnose and treat illnesses, order and interpret tests, counsel on preventive health care, assist in surgery, and in virtually all states can write prescriptions. Within the physician-PA relationship, PAs exercise autonomy in medical decision making and provide a broad range of diagnostic and therapeutic services. A PAs practice may also include education, research, and administrative services. PAs are trained in intensive education programs accredited by the Accreditation Review Commission on Education for the PAs (ARC-PA). Because of the close working relationship the PAs have with physicians, PAs are educated in the medical model designed to complement physician training. Upon graduation, physician assistants take a national certification examination developed by the National Commission on Certification of PAs in conjunction with the National Board of Medical Examiners. To maintain their national certification, PAs must log 100 hours of continuing medical education every two years and sit for a recertification every six years. Graduation from an accredited physician assistant program and passage of the national certifying exam are required for state licensure. For more information see: American Academy of Physician Assistants |
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| Q. | What is a Family Nurse Practitioner (FNP)? | ||
| A: | Nurse practitioners (NPs) are registered nurses who are prepared, through advanced education and clinical training, to provide a wide range of preventive and acute health care services to individuals of all ages. NPs complete graduate-level education preparation that leads to a master’s degree. NPs take health histories and provide complete physical examinations; diagnose and treat many common acute and chronic problems; interpret laboratory results and X-rays; prescribe and manage medications and other therapies; provide health teaching and supportive counseling with an emphasis on prevention of illness and health maintenance; and refer patients to other health professionals as needed. NPs are authorized to practice across the nation and have prescriptive privileges, of varying degrees, in 49 states. |
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| Q: | How long has Dr. Lom practiced medicine or procedures? | ||
| A: | Dr. Lom has been practicing medicine since 1995.She has been doing laser procedures and aesthetic medicine, including Botox, since 2003. | ||
| Q: | How much are the costs? | ||
| A: | Most medical problems are around $65. Cosmetic procedures vary. | ||
| Please see our Price Menu | |||
| Q: | Do you accept walk-ins? |
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| A: | YES! | ||
| Q: | What are the clinic hours? | ||
| A: | Monday to Friday - 8:30 am to 8 pm. Service provider off duty at 6. |
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| Q: | What is the waiting time? | ||
| A: | We aim for speedy service, and will try to give you the best estimate of our current wait time when you sign in. You can walk around, do an errand, or get a snack while you are waiting. We aim for a waiting time of less than 30 minutes. | ||
| Q: | Do you accept medical insurance? | ||
| A: | We take Netcare, Staywell, Calvo´s, TakeCare, TriCare Select and several off island insurances. We take Medicare, but not Medicaid or MIP. | ||
| Q: | Can we make the Family Practitioner our primary care physician? | ||
| A: | While we welcome you at ExpressCare, we generally handle the “basics” of healthcare, including physicals, and minor health problems that crop up. Our goal is to help you with the small stuff and let the doctor who knows you best handle the bigger issues. You can always request a copy of your medical record from ExpressCare, to give to your primary care physician. | ||
| Q: | What type of payment do you accept? | ||
| A: | Cash, VISA, MasterCard only. No checks please. | ||
